Returns & Exchanges
At Outsized By Checkmate, we want you to feel confident in your fit, which is why we offer a 30-day window for returns and exchanges on all unworn items. We are committed to ensuring your shopping experience is as seamless and bold as your style.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Place the items in their original packaging with all tags attached, ensuring the garment is in its original, unworn condition.
Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Quality Check & Refund
Once our team inspects the returned items, your refund will be processed to your original payment method or your exchange will be shipped within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing