Frequently Asked Questions
Everything you need to know about your Outsized By Checkmate experience.
What is the fit of the apparel?
Our collection is designed for an intentional oversized fit. We recommend ordering your standard size for that signature 'Outsized' look, or sizing down if you prefer a more tailored silhouette.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location. You will receive a tracking number via email as soon as your package departs.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate a request for a refund or store credit.
Do you ship internationally?
Yes, Outsized By Checkmate ships worldwide. International shipping rates and delivery times are calculated at checkout based on your specific destination.
How should I care for my garments?
To maintain the quality and structure of our fabrics, we recommend machine washing cold with like colors and hanging to dry. Avoid high heat to prevent shrinkage.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.